The professionalism and experience of our staff are a big part of why our clients continue to recommend our commercial cleaning services. We are able to achieve these high standards by retaining our employees and promoting from within. With over half of our staff employed by us for more than three years, our clients receive better service from our dedicated, highly-trained employees.

GCT Properties area managers meet at least two nights each week with every building supervisor and the cleaning staff to ensure quality standards are achieved. Building supervisors meet weekly with tenant representatives to review performance and evaluate the services we provide to ensure our clients’ satisfaction. Managers routinely inspect janitor closets and buildings to ensure no building or tenant will experience a safety issue due to our error. We conduct regular inspections and evaluate our performance with our customer’s input with our online-based inspection software.

In an effort to keep our staff current on relevant issues, training sessions are given by the building supervisor to the entire crew each month to address safety issues, equipment maintenance, and quality cleaning. Our supervisors attend quarterly training meetings where we draw experts from all parts of our organization to act as presenters on safety, labor law, unemployment insurance, and other issues critical to our industry. Our owners, managers, and supervisors are regularly sent to conferences, seminars and training sessions held by industry professional development associations.